State Designated Agency:
Each State Government was requested to identify a State Designated Agency (SDA) and a Nodal Officer to represent the State and provide all State level support for smooth implementation of the CSC scheme.
As a State Government representative, the SDA is expected to provide the necessary policy level support to the CSC Scheme. Such support can come in the form of affirmative action through various state policies to develop a sustainable framework for regulation, promotion and ramp up of e-Government and private sector services.
Essentially, the role of the SDA would primarily be to:
a) Facilitate e-readiness of the State
b) Provide policy and regulatory support
c) Facilitate integration of the existing ICT enabled Government schemes into the CSC Scheme.
d) Help identify CSC locations
e) Coordinate and facilitate interactions with various internal departments f) Coordinate and network with other concerned state level entities
g) Select Service Centre Agencies (SCA)
h) Facilitate training and capacity building i) Facilitate awareness campaigns j) Facilitate the SWAN interface
k) Link state government schemes with CSCs
l) Catalyse roll out of G2C applications by individual state departments, district administrations, other local bodies.